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Frequently Asked Questions
How do I sign up ?
On our website you see a signup button, click on it and you will be routed to a signup page where you can fill in the required details of your company for the onboarding process.
What is KYB?
KYB stand for Know Your Business. We want to know about your company to ensure we comply with industry rules and regulation. As a company we are obligated by law to collect information of your company, its owner(s), and operation.
How long does onboarding take ?
Onboarding is a process to understand your company, meet requirements, and collect details. If you are able to issue all the required documentation during the sign up process we will be able to expedite your application. Typically we process an application in a matter of days.
Is Instaban Finance regulated?
In order to operate in Canada one has to register at the authorities and therefor Instaban Finance is registered at the Canadian authorities. You may check our registries via the details in the footer of the site.
I am a sole proprietor can I use Instaban
Nearly any business can apply for our services, sole proprietor, SME, and corporates. We offer our services to all business owners. We do exclude certain sectors due to risk and industry sector. Feel free to contact us for more information.
Which countries to you offer services ?
We typically offer our service without location restraints. That said we follow the guidelines of the Canadian regulator and its equivalents across the world. As these programs are constantly evolving we cannot produce a definite list of of approved countries and jurisdictions. Contact us for more information.
What is onboarding ?
When signing up we are required to ask for information about your company to comply with Anti Money Laundering frameworks among others. The process of collecting and verifying data is call the onboarding process.
Is my information safe ?
Instaban Finance is obligated to handle and store your information in line with privacy frameworks. Your information is kept on dedicated systems and not open to the public. If you have question on this subject you are welcome to contact us for further information.
Do you offer personal accounts ?
We offer our services to registered businesses only for the moment. Therefor we cannot accommodate private citizens. We advise you to signup for our newsletter and follow us on social media for the latest news and offerings.
Contact With Us
Our support team will get back to you ASAP via email.